Returns & Refund Policy

Returns & Refund Policy

Last updated: September 2026

At Autonaros, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Eligibility

  • Items must be returned within 7 days of delivery.
  • Products must be unused, in original packaging, and in the same condition you received them.
  • Proof of purchase (order number or invoice) is required.

Non-Returnable Items

  • Items damaged due to misuse or improper installation.
  • Electrical or electronic components that have been installed or used.
  • Items marked as "Final Sale" at the time of purchase.

How to Initiate a Return

  1. Email us at support@autonaros.com with your order number and reason for return.
  2. Our team will review your request within 2 business days.
  3. Once approved, we'll share the return shipping address and instructions.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

If you'd like to exchange a product, please initiate a return and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us at support@autonaros.com within 48 hours of delivery with photos of the damage.

CUSTOMER SUPPORT

We’re Here to Help

Have a question about a product, delivery, or your order? We’d love to hear from you. Reach out to the Autonaros team and we’ll do our best to make your experience smooth and stress-free.

Contact Details

  • Email: support@autonaros.com
  • Business hours: Monday–Saturday, 10:00 AM–6:00 PM IST
  • Typical response time: 1–2 business days

For Order-Related Questions

Please have your order number ready when you contact us. It helps our team find your details quickly and provide the most helpful response.

Helpful Pages

We appreciate you choosing Autonaros and look forward to assisting you.

ORDER SUPPORT

Track Your Order

We’re here to make following your Autonaros order simple and reassuring.

How to Track Your Order

  1. Find your tracking number: Check the shipping confirmation email or SMS sent after your order is dispatched.
  2. Open the tracking link: Use the tracking link provided in the message, or visit the courier’s website and enter your tracking number.
  3. Check your delivery status: Review the latest shipment updates and follow your order through to delivery.

Estimated Delivery

Your order is expected to arrive within 5–14 business days across India.

Tracking information may take up to 24 hours to update after your order has been dispatched.

Need Help?

Can’t find your tracking details or need assistance with an order? Visit our Contact Us page and our support team will be happy to help.

SHIPPING & HANDLING

Reliable delivery, from our door to yours

We’re committed to making every Autonaros delivery simple, transparent, and dependable across India.

Processing & Delivery

  • Processing time: 1–2 business days after your order is confirmed.
  • Delivery time: 5–14 business days for all locations across India.

Shipping Charges

  • Free shipping on orders above ₹999.
  • Flat ₹99 shipping on orders below ₹999.

Carefully Packaged

Every order is securely packed using protective materials to help your products arrive safely and in excellent condition.

Track Your Order

Want to see where your order is? Visit our Track Your Order page for the latest delivery updates.

Need Help?

If your shipment arrives damaged or appears to be lost, please contact us at support@autonaros.com. Our support team will be happy to assist.

WELCOME TO AUTONAROS

Drive with confidence. Discover Autonaros.

Autonaros was created for drivers who expect more from every journey. We bring together thoughtfully selected automotive essentials, smart accessories, and dependable everyday upgrades that make your vehicle feel more capable, comfortable, and distinctly yours.

Why Choose Us?

Authentic Products
Carefully sourced products chosen for quality, reliability, and real-world performance.

Fast Delivery
Get your order on the road quickly, with delivery in 5–14 business days.

Competitive Pricing
Enjoy excellent value without compromising on the products you trust.

Dedicated Support
Our team is here to help you choose confidently and resolve questions with care.

Your better drive starts here. Explore Autonaros today and upgrade every journey with products made to keep you moving forward.